Testimonials
I wanted to thank you two in particular for your cooperation, patience (my goodness, your patience!), participation, direction, and efforts during my time here, I wanted to wish you all the very best and continued success with your business! I always know the participants are in good hands with both of you. Nell and Joy are a pleasure to work with. They are organised, prepared and ready, and I have always found them to be warm, knowledgeable, empathetic and kind in my interactions with them, and it is obvious from feedback that this is also the case with all their clients, and their commitment to their own values and goals are evident in their work.
The Jen Group LLP were commissioned by Brent Public Health, Brent Council in December 2021 for the duration of one year to provide mental health awareness and suicide prevention trainings for staff working in both small and large organisations. This is to ensure that staff working with people suffering with poor mental health and are trained to a high standard to be able to support their clients. The Covid-19 Pandemic has had a massive impact, and has highlighted the health and wellbeing inequalities, which we seek to address and to support with the professionalism and empathic support of the Jen Group LLP. The Jen group have been outstanding in their ability to deliver high quality mental health awareness trainings and suicide prevention trainings widely to our diverse borough. Their trainings are culturally informed and sensitive to the needs of the diverse communities within the borough of Brent. The Jen group manage well with the demands of the project and always respond in a timely manner even when under the pressures of delivering their high quality courses. They also reach out and continue to do so wherever they detect a need. We at Brent have been fortunate to have found and worked with such kind and empathic trainers within this field of mental health training. Best wishes
On behalf of Bakkavor Meals London, I would like to extend our sincere gratitude for your support in providing us with such an amazing training for our employees. All the participates I have met so far are happy that they attended the course. They informed me that they have had very good insight of mental health. Most of the participates that I have met so far informed me that they are now confident to support work colleague with mental health issues in the future. Employees in these photographs have provided their consent for the photos to be taken and are ware this will be shared with Jens Group. We have shared this exciting information/photographs about the training in the Bakkavor Groups communication site called YEMMER, kindly see below from one of the participants.
Well what can I say I've just been on one of the best courses, on how to support our family, friend and our work family our colleagues at work on Identifying and how to help and support with Mental health awareness. Which was delivered by an amazing coach Joy Goddard. MENTAL HEALTH Which affects all of us sometime or other in life whether it be through homelife, family & friends or just recognising sign of loneliness with our work family, we here at bakkavor Meals London aim to make a big difference with our colleagues. We believe that no one should be lonely or feel isolated we are here as one team across all sites to help and support our colleagues and to build their trust and confidence, that we are there to listen and support them to get to a better space, because sometimes it's too much to talk to people close to us, we need to support each other and understand and help manage everyone's mental health we come across, at work, and help them live the best possible life and being there with them through their journey as they are not alone we are with them together and to make a difference.
Every Picture tells a story. Thank you
The Jen Group recently ran a fun, thought-provoking and collaborative session for our staff. As a small charity fighting poverty in London, the current landscape is increasingly difficult as more and more people face poverty and as services becoming more overprescribed. Our staff walked a way from the Jen Group session with a toolkit of effective strategies and new approaches to apply to our work. These strategies not only support us to better engage with our guests (service users) but also to how we work with each other as colleagues. We loved the considered and collaborative approach that Nell and Joy took to organising the session – thank you for your support!
Nell was commissioned by Surrey County Council in 2019 to deliver a countywide MECC Train the Trainer Programme. Nell is a highly experienced trainer who has a comprehensive knowledge and understanding of MECC. Nell provided us with a professional, collaborative, end-to-end service; co-designing the training and programme evaluation to meet our requirements. She excelled at developing rapport with participants, delivering inclusive, engaging MECC training, and tailoring this to the needs of different organisations and teams. Nell successfully upskilled over 50 staff in Surrey as confident and competent MECC trainers and I would not hesitate to recommend her to other commissioners.
We commissioned The Jen Group to deliver training on Mental Health Awareness and Make Every Contact Count to our Catalyst Communities team who have been carrying out wellbeing calls to support our customers during the Covid-19 pandemic. As a result of the training, colleagues in customer facing roles improved their listening and questioning skills, increased their awareness and provided practical tips on how to signpost to further support. The online training was well organised and delivered in an engaging and supportive way. We would be happy to recommend The Jen Group for wellbeing related training.