A Trauma Informed Approach to Care

This training supports participants to deepen their understanding of trauma, explore its complexity, recognise the key principles of trauma‑informed practice, and build confidence in applying a trauma‑informed approach within their own work.

Active Listening

Develop the skills to listen attentively, respond thoughtfully, and create space for meaningful dialogue. Move beyond “hearing” to truly understanding.

Alcohol Health Champions Training

Learn how to have a conversation with someone about alcohol and their health.

Alcohol Identification and Brief Adivce (IBA)

A practical session that helps you spot early signs of alcohol‑related health harm and have relaxed, supportive conversations using simple IBA tools.

Autism Aware

Essentials of neurodiveristy and practical strategies for neuro-inclusive practice.

Brief Interventions for Smoking

Practical skills to have an effective 5-20 minute conversation with a smoker

Creative and Innovative Problem Solving

Practical creative and innovative problem‑solving methods, tools, and approaches from mindmapping to design thinking and AI, to help generate, evaluate, and present effective solutions in workplace settings

Introduction to Managing Difficult Conversations

Confidence, tools, and strategies to handle challenging interactions with professionalism, empathy, and clarity.

Introduction to Professional Boundaries and Assertiveness

Skills to balance empathy with authority, manage “grey areas” confidently, and respond to challenging situations without compromising professionalism or wellbeing

Introduction to Psychological Safety and Effective Communication

How to create environments where staff feel safe to speak up, share ideas, and raise concerns without fear of blame

Introduction to Substance Misuse

A practical, friendly introduction to why people use substances, how different drugs affect them, and how to have supportive, non‑judgemental conversations that help people move toward positive change.

Making Every Contact Count

Very brief individual behaviour change skills for smoking, drinking, physical activity, healthy eating and mental wellbeing

Managing Behaviour that Challenges

Explore practical tools and fresh perspectives for responding to behaviour that challenges — with empathy, not escalation.

Managing Difficult Conversations

Confidence, tools, and strategies to handle challenging interactions with professionalism, empathy, and clarity.

Menopause, Mental Health Awareness and Suicide Prevention in the Workplace

Menopause, Mental Health Awareness and Suicide Prevention in the Workplace This course provides a clear, integrated overview of three essential areas of workplace wellbeing — menopause, mental health awareness, and suicide prevention — and how they intersect to shape employee safety, inclusion, and performance. It equips staff and managers with the knowledge, confidence, and practical skills needed to recognise challenges early, respond appropriately, and foster a psychologically safe workplace culture.

Mental Health Aware

This course raises awareness of mental health. It covers stigma, common conditions, good mental wellbeing and supporting someone in distress.

Mental Health First Aider (MHFAider®)

Mental Health First Aider (MHFAider®) teaches people how to identify, understand and help someone who may be experiencing a mental health issue.

Mental Health Skills for Managers

Mental Health Skills for Managers equips workplace leaders with practical knowledge and tools to support their team’s mental health, have confident conversations, and create a psychologically safe, high-performing workplace.

MHFA Champion

Build your understanding of common mental health issues, confidence to advocate for awareness, ability to spot signs of ill health, and skills to support positive wellbeing.

MHFA for Managers

Giving people managers and leaders the knowledge and skills to recognise when someone may be experiencing poor mental health, the confidence to start a supportive conversation, listen effectively, and signpost appropriately.

MHFA Refresher

This course is designed for individuals who are already certified Mental Health First Aiders or who have completed a Level 3 Qualification in Mental Health. 

Motivational Interviewing, with a Focus on Smoking

This practical two day course will explore all the principles and techniques of Motivational Interviewing with a particular focus on smoking.

Professional Boundaries and Assertiveness

Skills to balance empathy with authority, manage “grey areas” confidently, and respond to challenging situations without compromising professionalism or wellbeing

Psychological Safety and Effective Communication

How to create environments where staff feel safe to speak up, share ideas, and raise concerns without fear of blame

Recognising and Managing Secondary Trauma and Burnout 

Resilience

Build resilience to thrive in demanding roles. This interactive course offers practical strategies to manage stress, support well‑being, and stay effective under pressure.

Suicide First Aid Lite

This short programme provides participants with the foundational knowledge needed to effectively intervene in situations where someone may be contemplating suicide.

Suicide First Aid: Children and Young People

This programme builds the core knowledge and practical skills needed to intervene safely and effectively when a young person may be contemplating suicide in an educative setting.

Suicide First Aid: Understanding Suicide Interventions

The theory and practice of suicide intervention skills that can be applied in any professional or personal setting.

Suicide First Aid: Understanding Suicide Interventions - Young Adult

A virtual one-day programme for organisations and communities on how to have a conversation that could save a life

Suicide Prevention

This course aims to give delegates the knowledge on how to have a conversation that could save a person’s life.

Talking to People about Weight Management

Talking to People about Weight Management

The Jen Group's Mindfulness Café

Lunchtime Drop-In to Rest and Relax

Train the Trainers

An immersive experience to equip you with training and facilitation skills, so you can deliver brilliant courses

Trauma informed practice for non statutory vulnerabilities

Understanding and Supporting Children and Young People's Mental Health

This interactive course offers essential knowledge and practical skills for professionals supporting children and young people's mental health and wellbeing.

Very Brief Advice for Smoking

Practical and simple skills to work with smokers in a 30 second to five minute conversation

Working with Resistance, with a Focus on Smoking (CPD Accredited)

Drawing on behaviour change science, this CPD accredited course explores how to work with people that appear resistant to change, with a focus on smoking

Youth Mental Health First Aider (MHFAider®)

Knowledge, awareness, and skills to notice a young person experiencing poor mental health, the confidence to start a conversation, and the tools to safeguard and signpost appropriately.

Youth MHFA Champion

Youth MHFA Refresher

Renew your skills, update your knowledge, and give you time to practice applying the MHFA Action Plan, so you’re always confident and prepared to support young people.